Refund Policy
Return Policy
At Riwayat Herbz, we are committed to delivering high-quality natural and personal care products. Due to the nature of our products, we maintain a strict return policy to ensure hygiene, safety, and product integrity.
Non-Returnable Products
Personal Care Products and Powders are strictly non-returnable and non-exchangeable under any circumstances.
Eligible Returns (Oils Only)
Returns are only accepted for Oil products within 3 days of delivery.
Return Conditions
To be eligible for a return:
- The product must be unused and in its original condition.
- The original packaging must be intact.
Return Request Process
To initiate a return request, please contact us within the allowed time frame.
Contact Us
If you have any questions about this Return Policy, please contact us through the contact information available on our website.
Email: hello@riwayatherbz.com